A Wicked Framework for Wicked Problems
A wicked problem is a complex issue that is difficult to define and has no clear solution. Wicked problems emerge in systems loaded with uncertainty. We can begin taming wicked problems when we understand at least six kinds of uncertainty.
32 Key Concepts in Systems Thinking and Complexity Theory
Systems thinking and complexity science offer a solid foundation for Lean, Agile, and other modern approaches to organizational design and development.