Scaling Out in the Age of AI
Innovation & Reinvention
From Product Group to Experience Hub
Mini-workshop
(in development)
Format: in-person, online class, or self-paced
Duration: 3 hours
Target Audience: Product Managers and Team Leaders, Lean and Agile Coaches and Consultants, Business Leaders and Middle Managers, Change Agents and Innovation Champions, HR and Employee Engagement Specialists
From Product Group to Experience Hub
Ready to revolutionize your organization? Dive into our workshop and unlock the secrets to success in today's dynamic market!
First, we'll delve into the world of experience-centric organizations. Learn why putting experiences at the forefront can elevate your business to new heights. We'll then show you real-world examples of successful organizations and how they've embraced the experience-centric approach.
Next, get ready to craft a killer product vision and strategy. We'll equip you with techniques to create a vision that aligns perfectly with your strategic objectives. Plus, you'll get hands-on experience crafting a vision statement for your own hypothetical product.
But that's just the beginning! You'll also dive deep into value streams, discovering how to match customer journeys with value streams and map out processes for improvement. Get ready to optimize your customer experience like never before!
And, of course, we can't forget about driving innovation. From idea generation to prototyping and testing, we'll walk you through the innovation process step by step. Plus, learn how to foster a culture of innovation within your teams and set up innovation hubs effectively.
And last but not least, we'll tackle technological disruption head-on. Explore the power of artificial intelligence in driving innovation and improving customer experiences. Plus, learn strategies for staying ahead of the curve and adapting to technological trends.
Learning Objectives:
Understand the principles and benefits of being experience-centric.
Develop a strong product vision aligned with strategic objectives.
Optimize value streams to enhance the customer journey.
Program
(draft / tentative)
1. Vision and Strategy
Experience-Centric Organization
Product Vision and Strategy
2. Value Streams
Value Streams
Value Stream Mapping
3. Driving Innovation
Innovation Process
Innovation Hubs
4. Navigating Technological Disruption
Artificial Intelligence
Technological Disruption