Scaling Out in the Age of AI

Definition & Ideation

Journeys to Customer Delight

Mini-workshop
(in development)

Format: in-person, online class, or self-paced

Duration: 3 hours

Target Audience: Development and Operational Teams, Product Managers and Team Leaders, Lean and Agile Coaches and Consultants, Change Agents and Innovation Champions, HR and Employee Engagement Specialists

Journeys to Customer Delight

Journeys to Customer Delight

Ready to take your product development skills to the next level? Our workshop is your ticket to mastering the art of creating innovative and impactful products!

First, we'll discuss the importance of having a crystal-clear product vision. You'll learn how to define and articulate your vision, setting the stage for success right from the start. We'll also show you how to identify customer needs and craft irresistible value propositions that will make your product stand out in the market.

Next, get ready to roll up your sleeves and dive into experimentation and prototyping. Discover strategies for designing experiments that are cheap, safe, and lightning-fast to implement. We'll also teach you how to identify assumptions, formulate testable hypotheses, and create effective prototypes using the minimum viable product (MVP) approach.

But we're not stopping there! You'll also learn all about feedback loops and how they can supercharge your product development process. From evaluating product ideas to reducing risks and maximizing learning, we'll cover it all. Plus, we'll delve into the exciting world of AI-driven innovation and explore how artificial intelligence can take your product development to new heights.

Learning Objectives:

  • Define clear product visions and craft compelling value propositions.

  • Design and execute effective experiments and prototypes.

  • Harness feedback loops and AI-driven innovation to drive continuous improvement.

Program
(draft / tentative)

1. Vision and Value

  • Product Vision

  • Value Proposition

2. Experimentation and Prototyping

  • Cheap, Safe, and Fast Experiments

  • Assumptions and Testable Hypotheses

  • Minimum Viable Products

3. Feedback loops

  • Business Design

  • Risk Reduction, Learning Maximization

  • Iterations vs. Increments

  • Innovation Vortex

4. AI-Driven Innovation

  • AI-Driven Innovation

We use our popular unFIX cards in all workshops to boost creative gameplay and engaging discussions. Some examples:

unFIX XL: Scaling Out in the Age of AI (mini-workshops)
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The Experience Generator
The Experience Generator

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The Support Automaton
The Support Automaton

The Support Automaton is the AI pattern that can revolutionize customer service by automating interactions and streamlining issue resolution processes.

The Decision Optimizer
The Decision Optimizer

The Decision Optimizer is how we call the AI pattern for identifying optimal solutions, configurations, and strategies when dealing with complex systems and problems.

The Predictive Oracle
The Predictive Oracle

The Predictive Oracle is the AI pattern that leverages advanced modeling and simulation techniques to forecast trends, predict outcomes, and test hypotheses across various domains.

The Data Synthesizer
The Data Synthesizer

The Data Synthesizer is the AI pattern that specializes in creating synthetic data for various applications.

Elevate your product game by learning to define clear product visions, conduct effective experiments, leverage feedback loops, and harness AI for innovative product development.